Mindanao State University

Information and Communications Technology Center

MSU Main Campus - Marawi City > Information and Communications Technology Center

About The Center

The Information and Communications Technology Center is a key office at Mindanao State University – Marawi City dedicated to supporting the university’s mission through the use of advanced information and communications technology. It provides essential IT services, develops innovative solutions, and fosters ICT literacy. The center supports the MSU community and the wider region by driving technological progress, promoting research, and enhancing the digital capabilities of students, faculty, and staff.

The establishment of the ICTC as a separate entity from the College of Information Technology was formally approved through BOR Resolution No. 277, S. 2019 by the MSU Board of Regents during their 247th meeting held on July 29, 2019, at the CHED Conference Room, U.P. Diliman, Quezon City. This resolution, upon the recommendation of the University President and the Executive Committee, recognized the importance of an independent ICTC to further advance MSU’s technological goals.

Through strategic initiatives, ICTC aims to build a strong cyberculture, ensure security, and contribute to MSU’s overall growth and success in the digital age.

Vision

The ICTC envisions becoming an innovative ICT hub in the MINSUPALA region, aligned with MSU’s mission. It aims to drive growth and development by offering advanced ICT solutions and empowering communities with the tools for success in the digital world.

Mission

The ICTC is dedicated to supporting MSU’s mission of achieving excellence in teaching and learning through the optimal utilization of information technology. It strives to contribute to the development of innovative knowledge and technologies within the ICT field. The center provides services that address the ICT-related entrepreneurial needs of clients across the country, with a particular focus on the MSU community. The ICTC also serves as a central hub for information technology within the entire MSU system, extending its reach globally.

Goals

The ICTC aims to support the colleges and units within the MSU System, develop innovative ICT solutions for its use, and help produce globally competitive graduates in ICT. It also focuses on reducing the turnaround time for operational and technical tasks, promoting research-based and sustainable ICT literacy programs, and maintaining cutting-edge technological expertise.

Contact Information

Address:
ICTC Building, 1st Street
Mindanao State University
Marawi City, Philippines

Email Addresses:
General Inquiries: itsupport@msumain.edu.ph
SASE concerns: saseconcerns@msumain.edu.ph

Office Hours:
Monday – Friday (8:00 AM – 5:00 PM)

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  • Ronald M. SilvosaDirector

Meet Our Team

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  • Rommel F. AsibalInformation Technology Office II
  • Mohammad M. MangotaraComputer Programmer III
  • Maurijar U. JultahilInformation Technology Officer I
  • Paul L. CarasInformation Technology Officer I
  • Engr. Vinnes L. OcabEngineer II
  • Saida G. OmarComputer Programmer II

Organizational Structure

Services Offered

  • University ID Application & Renewal
  • Institutional Email Setup and Update Laptop Request/Issuance
  • Laptop Request/Issuance
  • Desktop/Laptop Return and Collection
  • Module Access Request & Updates
  • Database Profile Picture Update
  • User Database Information Update
  • Database Management & Optimization
  • Custom Report Generation Request
  • Request for Report Analysis
  • Custom Software Development Request
  • Computer & Peripheral Repair/Servicing
  • Network Support and Maintenance
  • Wi-Fi Network Setup & Troubleshooting
  • Server Maintenance & Support
  • Virtual Private Network (VPN) Setup
  • Hardware Installation & Setup
  • System Configuration & Optimization
  • Software Installation & Configuration
  • Software Licensing Management
  • Data Recovery Services
  • Network Security Audits & Monitoring
  • Technical Support Requests
  • User Training & Tutorials
  • User Access Control & Permissions
  • IT Helpdesk & Support Services
Announcements
Featured Post
Trivia Post
Achievements
January 30, 2025

Progress Update on IT Modernization

Our IT Modernization Program at Mindanao State University is well underway! With several key upgrades already completed, we’re enhancing our digital infrastructure and systems to improve collaboration and innovation across campus. Stay tuned as we continue to roll out more updates and build a more connected and efficient MSU!

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Trivia Challenge

Did you know? As part of our ongoing efforts to support students and faculty, ICTC has distributed 15,000 laptops to enhance learning and improve access to technology.

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MSU Golf Course (Drone Shot)